Doreen A. Lang
Author, Speaker and Consultant B.S. Education, M.Mgmt, Phd Candidate
Author of two highly popular books, Hang on to Your Stars. The First 90-Days: A Step-by-Step Employee Engagement Solution for the Senior Living Community and How to Drive Employee Retention: In the First 90 Days. Both books provide organizations with the strategies necessary to retain new employees while saving a fortune in turnover costs. She has also published business articles on topics of ‘Employee Retention’ and ‘Leadership Strategies’ for the Mass High Tech newspaper, The Boston Globe and Regional newspapers. She has been interviewed extensively on Boston radio and TV and local stations.
She recently operated as General Manager of a 55+ community where she ‘turned around a dysfunctional and ineffective team; implementing practices she designed and delivered awarding her community Property of the Year. She was also Vice President Team Leader managing a diverse portfolio of communities throughout N. E. In addition, she was Sr. Operations Manager of an independent, assisted living and memory care community where she played a fundamental role in the onboarding for new hires. Doreen has enjoyed 100% staff retention in every position she has held.
Doreen has over 25 years of training and development experience in both consulting and corporate roles. Doreen taught business courses at Bentley University and Bay State College. She has consulted for BIDMC, Boston City Hospital, Brigham and Women’s Hospital, Dana-Farber, MGH, Tufts Medical Center, JVS, Bunker Hill Community College and Boston Health Care Consortium. She has run workshops for Mayor Menino’s health care initiative and for many New England communities.
She consults with organizations on employee retention and delivers her popular and much sought-after inspirational talks and workshops; How Great Leaders Retain New Talent, Engaging Leadership, Customer Service on Steroids and Camaraderie Campfires. She is also available to provide organizations with their own customized first 90-day onboarding plan, Welcome Aboard Program a strategically created program designed to engage new employees in the first 90 days.
Her passion is helping organizations create sustainable communities of happy and engaged workers while helping them save a fortune in hiring costs. She can be reached at firstname.lastname@example.org or 617-455-5636.