Doreen A. Lang
Author, Speaker and Consultant
For over two decades, Doreen has worked with hundreds of employees, run engagement workshops and managed business operations. She understands firsthand the retention challenges facing organizations today. Her expertise is in building sustainable organizations of highly engaged workers saving companies a fortune in turnover costs. She is passionate about creating successful communities through employee engagement and specializes in inspiring leaders and managers to shift their thinking to a more employee centric workplace.
Hang on to Your Stars LLC, is a business she created to share the steps to retain employees, the same steps that she has followed to successfully engage and retain her own staff. She is the author of a series of books that answer the questions, “How do I keep my employees engaged in the first 90 days and beyond?” She wrote the Hang on to Your Stars series to help leaders and managers achieve highly profitable communities through employee engagement while saving a fortune in hiring costs.
Her first book, Hang on to Your Stars. The First 90 Days: A Step-By-Step Employee Engagement Solution for the Senior Living Industry Vol. I (2017), is written to address the first 90 day retention challenges facing the senior living industry today.
Her second book from the Hang on to Your Stars series, How to Drive Employee Retention: In the First 90 Days provides any organization with the steps necessary to retain new employees and save a fortune in turnover costs
In her third book, Hang on to Your Stars, Beyond the First 90-Days. Vol, II (coming out 2018-19) you will read all true stories from engaged employees and learn what keep them onboard.
Combining Vol. I and Vol. II you will be armed with a complete arsenal of practical steps and strategies that will not only engage employees right out of the gate, but will save you a fortune in turnover costs.
Doreen is currently a General Manager of a multi-million dollar 55+ community where she turned around a dysfunctional and ineffective team; implementing practices she designed and delivered. Prior to that she was Senior Operations Manager of a service business where she played a fundamental role in the orientation, training and development by implementing her own tried-and-true practices to retain and develop new employees. As a Regional Vice President managing operations all over New England, applying engagement strategies in person and on the road. Doreen has enjoyed 100% staff retention in every position she has held.
Doreen has published business articles on topics of ‘Employee Retention’ and ‘Leadership Strategies’ for the Mass High Tech newspaper, The Boston Globe and Regional newspapers. She has been interviewed extensively on Boston radio and TV.
Doreen taught ‘Marketing Fundamentals’ and ‘Entrepreneurship’ at Bentley University and ‘Managerial Leadership’ and ‘Communications’ at Bay State College. She has consulted for Beth Israel Deaconess Medical Center, Boston City Hospital, Brigham and Women’s Hospital, Dana-Farber Cancer Institute, Massachusetts General Hospital, Tufts Medical Center, Jewish Vocational Services, Bunker Hill Community College and Boston Health Care Consortium. She has run workshops for Mayor Menino’s health care initiative and for many New England communities.
Doreen has her Masters in Management with a concentration in organizational development from Cambridge College, and a bachelor’s degree in Education from UMass Boston, where she received the ‘Excellence in Teaching Award’. She began the PhD program in Educational Leadership at Southeastern University.
Doreen is passionate about inspiring leaders how to successfully retain employees through engagement and provides this through consulting with organizations and delivering her popular and much sought-after inspirational talks and workshops. Her goal is to help companies save a fortune in hiring costs and create a workforce where employees are engaged, productive and happy in the work they do.
Reach out to her to help you engage your workforce! firstname.lastname@example.org