I had the fantastic opportunity to be on the Boston Herald Radio Live with Joe Malone. Exciting to be on live radio, never had so much fun. Joe was a great interviewer and lots of information was discussed. Hopefully our viewers want to hear more from me….let me know! Listen to the Interview below.
Join Doreen A. Lang on February 21st at Wingate Residences for a CEU event. Doreen will be discussing her strategies on how to improve employee engagement and retain employees in the senior living community. The Event will be help on February 21st from 4 to 5:15 p.m. at The Inn at Silverlake in Kingston MA.
Doreen A. Lang’s book Hang on to Your Stars has been recommended by the WBZ Book Club as a resource to retain employees in the high turnover industry of Senior Living care through employee engagement. Listen to the radio spot below.
Leaders have a critical 90-day window of time to onboard and drive an engagement program to create a happy and productive new employee who will benefit the organization. So, let’s look at what engagement is all about. There are many definitions of employee engagement, including the highlights below: Having clear Understanding their position is fundamental
Employee turnover across all U.S. jobs costs approximately $5 trillion annually. This cost is avoidable. Leaders and managers know it’s easier and less costly to keep motivation going than to let it die. But whether you are aware of that fact or not, if you are dealing with constant turnover, this book is for you.
The main reasons employees turnover in the first 90 days include: Uncertain expectations: When expectations from the department manager or organization are not clear from the beginning, new employees are put in a position to think on their own and assume what’s expected. This causes frustration and confusion for all involved. Personal conflict: If a
I had the wonderful opportunity thanks to Nancy Andrie, the Sales and Marketing Director at the Residence at Five Corners to speak with management and marketing professionals from several different communities about the turnover crisis the senior living industry is facing. I began by asking them to reflect on their first day’s experiences and share
Research shows that the more engaged your employees are, the better your organization performs. But, how do you know if your employees are engaged? One way is to ask them. Check-ups aren’t just for patients, they are important for employees as well. Don’t assume since you have not heard any grumblings lately that your employees