I had a fabulous group of attendees at today’s Mass ALA’s annual conference at the DCU center in Worcester. It was a beautiful fall day bringing in dozens of people wanting to hear my talk on “How to Drive Retention in the First 90 Days” Lots of great energy and feedback. Sorry you missed the
Join Doreen A. Lang on February 21st at Wingate Residences for a CEU event. Doreen will be discussing her strategies on how to improve employee engagement and retain employees in the senior living community. The Event will be help on February 21st from 4 to 5:15 p.m. at The Inn at Silverlake in Kingston MA.
I had the wonderful opportunity thanks to Nancy Andrie, the Sales and Marketing Director at the Residence at Five Corners to speak with management and marketing professionals from several different communities about the turnover crisis the senior living industry is facing. I began by asking them to reflect on their first day’s experiences and share